A private branch exchange (PBX) is a private telephone exchange that connects calls between user extensions on local lines while connecting this to the outside public switched telephone network (PSTN). The functions provided by this system include routing, call forwarding, conference calling, fax, voice mail, automated greetings and dialing menus ringtones.
Traditionally a PBX telecommunications system owned and operated by the company to use and require equipment such as a switchboard, a network of phone lines, a computer to manage the switching of calls and telephone trunk lines.
Although a growing number of companies are changing voice over Internet protocol (VoIP ) traditional phone lines, you still have to hire the services of a PBX system, it is very likely that most of their customers still go to use traditional phone systems contact them. For small and medium businesses, this can be a kind of problem due to the high cost of setting up the system, and the limited mobility and accessibility it offers.
Hosted VoIP PBX services offer businesses the opportunity to take advantage of all the features of a PBX at a fraction of the cost of having a system of this type created on their premises.
So, how does VoIP hosted PBX?
In short, VoIP hosted PBX offers the services of a PBX feature set by hardware that is in a different location from its users. This is what the word "host" in the name refers to: the plant itself and related equipment to be out of the office at the supplier's facility, with users connecting to the provider via broadband Internet access the service.
In this system, the service provider is responsible for operating and maintaining the PBX and routing all incoming and outgoing calls, freeing enterprises employing from the coast and the responsibility of setting up the equipment and training house staff to use it. The initial cost of a VoIP hosted PBX system most include a service charge, cost of IP -enabled devices to be used, and a router.
The fact that the system is accessed by hosted PBX VoIP adds a lot of advantages to this service. In general, VoIP systems data of higher quality than the one sent through telephone lines. In terms of mobility, since all VoIP devices must be connected to the system is an Internet connection, the VoIP hosted PBX can be accessed from anywhere, without the constraint of being tied to a phone cable.
This is especially beneficial for companies that require mobility, or those with multiple small offices installed in different places. And the extension or expansion of a hosted PBX VoIP system is as easy as connecting or disconnecting a mobile device from the service.
Many companies are taking advantage of communications services top-of - the-line provided by these systems at low cost. Maybe it's time to figure out how VoIP PBX for your company.
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