Here are some common messages you may find with HP cameras, along with some solutions.
(Keep in mind that these messages can be specific to different models of cameras; the error codes listed here might not exactly match what you see on your particular model, but they should be similar.
) Error messages containing an "x" represent any digit, 0 through 9.
- "0xx" or "3xx" error.
This code appears to indicate an problem with the CF memory card, including a malfunctioning CF card, an unformatted CF card, or a full CF card.
If you can delete and transfer photos from the CF card, then the error message probably simply indicates a full CF card. - "1xx" or "4xx" or "5xx" error.
Try resetting the camera with this message, or use the tips in the "General error message" entry below to try to fix the camera.
Otherwise, the camera may need repair. - "2xx" error.
This error message indicates a corrupted photo file that must be deleted. - "Camera cannot connect" error.
This message may be caused by an issue with the USB cable or USB connector (on either the camera or the computer).
Try a different USB cable or a different USB connector on the computer.
You also can try connecting the camera to a different computer. - "Connecting...
" error.
If the camera seems to "freeze" or "stall" with this message displayed on the screen while you are trying to connect it to a computer, you can fix the problem with a few tricks.
First, disconnect and reconnect the USB cables from both the computer and camera.
Second, make sure the HP software is correctly installed and that your camera is selected in the HP software menus.
Third, try turning the camera off and on again.
Finally, the HP software may need to be upgraded to the latest version. - "Err" error.
This code indicates a general camera error.
Follow the steps listed below in "General error messages.
" - General error messages.
HP says some error messages can be cleared by performing a "hard reset" on the camera.
Turn off the camera and remove the batteries and memory card.
(With some HP cameras, you may need to open the lens cover for 10-15 seconds to drain all power from the super capacitor in the camera.
) After 10-15 minutes, re-insert the memory card and the batteries, and then turn on the camera.
United Camera is one of the nation's largest camera repair facilities and can help get you back up and running fast.